Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Kingshurst Medical Practice


Easy to access and fantastic staff

I have been a patient for 36 years and have never experienced any problems. Sometimes it can be difficult to get an appointment but most staff are very helpful and my requests are usually accommodated. The doctors and nursing team are all fantastic. I attend regularly for routine checks as a result of ongoing health problems and long term conditions, and I am very happy with the service and care I receive.