Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Kingshurst Medical Practice


Poor diabetic support

I tried to speak to a doctor because my blood sugars were very high. I couldn't get an appointment or speak to a doctor and that receptionist told me to adjust my insulin myself. I didnt get the help or support I needed and did not know what to do.