Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hockley Heath Dental Care


Rude, unhelpful,

Referred me to Solihull hospital 12 moth I heard nothing, got in touch with them they told me to follow it up myself. Too long to go into on here. But then went on to charge me for an emergency appt, which I did not ask for, referred me again 3 weeks on still haven't heard. Just after your money. Dreadful. Made a comment of me not having many if my own teeth, probably not enough to fill or extract and make money.