Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hobs Moat Medical Centre


Never answer the phone

They have messed up my simple repeat prescription 4 months in a row. Each time this happens I have to phone the surgery to get this sorted, but I have to wait over an hour each phone call to no guaranty my prescription will go through properly. The last phone call I had was 2 hours and 30mins wait, only for the surgery to close and not answer my call. Strongly considering quiting my medication because I can’t deal with this uphill battle, month after month. This surgery use to be good. Now shambolic is the only word to describe it.