Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Hobs Moat Medical Centre


Can't speak to usual doctors , are they there

Carer for my mother , phoned because she recently broke her heel, being ninety I was concerned about her leg turning blotchy and brown in the last couple of days ,so when I spoke to the surgery they told me to take pictures and send them to them in a email , what if I hadn't got the wherewithal to do this ,? And where are the usual doctors , are they even there ?