Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hobs Moat Medical Centre


Perfect apart from the booking system!

The surgery is perfect apart from the booking system. The doctors are good and the nurse practitioners are great, in fact I prefer seeing them to the doctors. They provide a great service no less than what you get from a doctor. Booking an appointment is tricky and hard to get through on the phone. I pop in and speak to the receptionist who is very helpful.