Lack of privacy in reception area
I have great difficulty getting appointments. Queuing outside at 8am or ringing at 8am are the options. When you call the appointments are all gone by the time you get through. When you queue up and speak to the reception staff in person there is no privacy in the surgery when discussing something private. The staff at the surgery are generally good it is the system that is at fault, and it is not unique to this surgery but at all surgeries across the country.