Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hobs Moat Medical Centre


No face to face appointment for child

My child has been experiencing concerning symptoms for the past few months. We have only been able to get telephone appointments and blood tests, but at no time has an appointment been arranged for my child to see a doctor. I became so frustrated and having lost my faith in the care they were providing I took my daughter to the hospital where we finally got answers.