Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hobs Moat Medical Centre


It's very hard to get an appointment

It is very hard to get an appointment. Getting through on the phone is impossible. I have to leave home at 8am to queue from 8.30am and getting an appointment is still not guaranteed. It can be difficult to get there and queue as I am in my late 80s.