Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hobs Moat Medical Centre


Very poor service and at times dangerous

Spend at least 2 hrs on hold on phone and it gets put down, spent 3 weeks trying to get a regular prescription, had to get emergency supply. Say that letters received from other medical departments ie Renal Team are in the scanning pile, so medication from the hospital team never gets prescribed . Can’t get an appointment it’s been so bad, I’ve gone down to surgery and the receptionist told me there was just her answering the phones and dealing with reception and that’s why you can’t get through on phone. That is dangerous working practices. Just check out local Facebook groups and you will see the service from this surgery has been appauling to lots of its users.