Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Hobs Moat Medical Centre


Improved in general

My experience of Hobs Moat Medical Centre has been okay. My concerns relate to poor communication when I experienced problems with a re-referral. The receptionists are very friendly but I am unsure that they listen or understand what is being asked of them, or of what they do. The doctors I have seen are generally okay, although one was particularly short with me which I did not appreciate. I recently saw a locum they were not very personable but they did what what needed. Overall the surgery has been improving recently.