Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hobs Moat Medical Centre


Poor appointment service

Poor appointment service. When you call you are waiting about 2 hours on the phone. After waiting on the phone and you get through you are advised the appointments are gone and to call back next day. When you are in the surgery you don’t see any phones ringing so where the call are going it is unknown. The phone gets disconnected when you are in the queue. I have to ring back and start again in the queue. Staff are nice and polite. Drs are really good when you get to see them. Nurses at the GP are good.