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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
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    • Mental Health
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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Haslucks Green Medical Centre



Can't get an appt!!

Waited for nearly a hour to be told there were no appts...when I said I have a preexisting condition which needs to be reviewed I was told I could have a telephone consultation in 6 weeks. I was then told to call the surgery at 8 the next morning but how when I work and trying to juggle childcare for my disabled son wait hanging on the telephone line for god knows how long every morning in the lottery of getting an appt. I don't understand why every other kind of Dr or dentist or even a retail worker has to converse in person with customer/patients...why is the GP different? After talking to other people living elsewhere they are not having these issues!! Where has the duty of care gone!!!!!!

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