Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Haslucks Green Medical Centre


Before merger into SHP fantastic now awful

Joining a super surgery is the worst thing that has ever happened to this surgery. Before this the GPS were great sometimes await to get an appointment but you could see your own GP. Now with covid and the merger I have managed to speak to a GP who has even met me before 3 times how can someone who doesn’t know you can’t see you offer proper care. I currently feel terrible but it has got to the stage I don’t feel I am getting any care so why should I phone. This week it has taken 4 days phoning to get through to make an appointment for a blood test. It took so long waiting my battery died. Despite serious health issues, covid, what makes me feel so depressed is knowing how stressed I feel at the thought of trying to contact GP for help with my health. Appalling.