Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Tried calling but didn't bother waiting

I tried calling the haslucks green number and received a message saying it was no longer in use. I rang the SHP number and it said there were 50 people waiting infront of me. I only needed a repeat prescription so I went online however I also didn't find the online service very user friendly from trying to register an account to knowing what your blood pressure is. Once I didn manage to complete the online request, I didn't even have to speak to anyone and my prescription was sent straight to the pharmacy so that part of the process was efficient.