Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Terrible

Trying to get an appointment since all of the surgeries in Solihull merged is ridiculous. Sat on the phone for over 2 hours trying to get an appointment. This is a poor excuse of a health service and the process seriously needs reviewing fast!!! Every other service has had to adapt to corona virus. It’s about time the surgeries provided a competent service to the community. This is simply not fit for purpose!!!