Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Terrible - NHS ARE NOT OPEN!

At least an hour wait to get through then awaiting a call back which comes anytime. Despite me insisting my wife needs to be seen who was 6 weeks post pregnant, they said no. All we had was a call and more medication prescribed, despite not seeing the issue. All we here is the NHS is open, it is clearly NOT! Priorities are all wrong and people are being completely forgotten about with Covid taking all time and resources.