Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

SHP - Haslucks Green Medical Centre


Not good at all!

Terrible service! Queuing on the phone for over an hour to them be told they will pass me to someone who can deal with my problem to them be placed in another queue for over an hour!! No call back off doctors when told there would be. No interest in my issue I had and told to call back the next day after been on hold for over an hour and a bad water infection I was told to call back the next day! Terrible service! We need the doctors surgery back open