Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre

12345

Excellent GP care

The surgery can be difficult to access on one occasion I could not get a same day appointment and used NHS 111 who got me an appointment at the surgery for that day. I have experienced wonderful care from the doctors. On one occasion the doctor called me by telephone a few days after my appointment to check up on me and make sure that I was starting to feel better.