Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Great doctors poor access

The doctors are great and I cannot fault them, the problem is getting in to see one. When I am lucky enough to get an appointment quite often I have to travel to other surgeries within the SHP Partnership. This can be frustrating but I just feel grateful to have an appointment. I do think you should be able to book your own surgery easier.