Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Good doctors but poor access

The doctors are very good and provide a good service when you can get an appointment. I was astounded recently when I could not get an appointment with SHP, but I contacted NHS 111 who booked me an appointment that day at an SHP surgery. How is this system fit for purpose?!