Excellent doctors but hard to get in
The doctors are great and provide excellent care the problem is getting an appointment. There are a limited number of advance appointments you can book, and getting a same day appointment is very difficult when you want to see a specific doctor. It is really important when you have dementia that you see the same doctor not only because its causes less confusion but because the continuity of care is better. I always request the same doctor and have to wait up to two weeks for an appointment with them. Most recently there was an error and when the confirmation text message came through after speaking on the telephone, the wrong doctor was booked. I had to call again resulting in a three week wait to see the doctor. This could be improved for patients with dementia.