Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Booking appointments is very difficult

It is very difficult to get appointments here no matter which method of booking your try. Even if you go in the morning the queue is too long. I also find the e-consult form to be too long and confusing. They also use a self check-in system but this is difficult for the elderly.