Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

SHP - Haslucks Green Medical Centre


Bad experience with nurse during blood test

I can usually get an appointment here when I need one and in general the staff are okay. I did have one bad experience with an inexperienced nurse taking blood. I had never had an issue with this in the past but she kept jabbing me with the needle. I told her she needed to get someone else to do it but she managed in the end. I was not happy and always make sure to avoid her when booking.