Hard to get in and abrupt doctors
It can be quite difficult getting an appointment with the doctor, and you are sent all over the place when you do get one. Seeing all different doctors means there is a lack of continuity of care and that the service lacks a personal feel with no rapport with doctors. I saw a doctor a few months ago who made a referral to the hospital for me. Not having heard anything I queried this with the doctor who told me quite abruptly that they did not have time to chase up referrals. They told me to contact the department directly.