Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Sent to other surgeries frequently

I am often sent to other surgeries which is okay for me but isn't great for older people who struggle to travel. There are however a lot of doctors here who provide good care. Despite this I still feel that the overall service was better before it became part of SHP.