Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Changed for the worse

I have been going here since I was 21, I am 80 now. I liked things better the way they used to be it was much better. Now you call up and are told you are 40th in the list. I recently went in thinking I had an appointment with my GP and it was with a pharmacist. I'm not one to complain but I really wasn't happy with this so told them on the phone. My GP called me back to say he was sorry I felt that way but nothing has changed.