Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Haslucks Green Medical Centre


Good when you can get an appointment

Everyone is good in person when you get to see them. The problem is getting an appointment, which is very difficult. There have been some administrative errors too, which is very disappointing and these errors have resulted in my lack of confidence in them. Following tests at the hospital I was told to contact my GP for results, it took me 5 months to get the results from the doctor which is not good enough.