Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - Haslucks Green Medical Centre


Same day appointments are challenging

It is sometimes a challenge to get same day appointments. Routine appointments, and non urgent appointments are not so bad to get. It is easier to get appointments if you pop in to the surgery to book. I do not think that staff are very forthcoming in informing patients about the best way to book an appointment, no one from the surgery told me about the non urgent booking system, which I found and navigated for myself.