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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
    • Dentistry
    • Hospitals
    • Mental Health
    • Helpful Links
  • Get Involved
    • Volunteering Opportunities
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Original feedback for

SHP - Haslucks Green Medical Centre



Phone systems awful for appointments

Telephone system is not fit for purpose since merge to SHP. On average I wait between half an hour and an hour for a call to be answered. Appointments near impossible to get even once through on the phones. Staff at the surgery are at times very abrupt, verging on plain rude.

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