Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Green Lane Surgery


I have had no problems here

I think I am very lucky with my doctors. If I ask for a face to face appointment I always manage to get one. The GP's are very good. I'm lucky in that I don't need to go very often but when I do I always receive a good service and have a good experience. I do have regular medication and I telephone the surgery for my repeat prescriptions and have never had a problem with the system in place.