Poor quality of patient care
My mother has been going through an awful time over the past year and this surgery did nothing to support her and ensure that her medical conditions were being addressed. This resulted in the hospitalisation of my mother and being diagnosed with a terminal condition. Even after discharge they are constantly putting up barriers when trying to obtain repeat prescription. I followed the guidance on their website and it was still not correct. When I got emotional on the phone, all the receptionist wanted to do was put the phone down on me. There is no person centred care, avoid this surgery if you can as your loved one will not get the medical attention they require.