Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Grafton Road Surgery


The service is woeful

They are useless. They don't have GP's available all week as they rely on paramedics. You can never get an appointment. My son had chicken pox a week back and we couldn't get an appointment and were referred to the chemist. It's woeful.