GPS Healthcare - Yew Tree
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Based on 81 reviews
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Reviews (81)
Unable to get an appointment
June 30, 2025
I have been struggling with neck and back pain but have been unable to book an appointment here.
Very happy with service
June 18, 2025
I am very happy with the service provided.
Poor communication and appointment system
May 20, 2025
I find it really hard to get appointments. I had been trying for over a week so I went down at 8:35 to queue up and they told me there were no appointments. The communication from them is also poor. I had a prescription ready for around a week but nobody told me it had been sent to the pharmacy at all.
A good surgery with very good doctors
May 14, 2025
My experience of GPS Yew Tree Surgery has been good. The doctors are very good and have been helpful in my stroke recovery.
Unhappy with online booking system
May 6, 2025
My experience of GPS Healthcare Yew Tree Surgery is not great. I am not happy that they now insist on appointments being made online. There are very long wait times on the phone lines if you need to speak to someone too. Getting an appointment is very difficult.
Pretty good service
March 10, 2025
They provide a pretty good service.
Can't get in but surgery is empty
February 27, 2025
They are rubbish. I can't get an appointment but the surgery is always empty. Last Friday I rang at 8am and there were already no appointments. I pressed 1 to get a call back and was triaged. They told me they would sort an appointment but as I had a UTI I only needed antibiotics. They said someone would call back later but they didn't so I went in and nobody would see me. They just told me to come back on Monday or call 111. Patches doesn't work either especially for elderly patients. You fill out the form and still don't get an appointment.
Difficult to get an appointment
February 26, 2025
Difficult to get a GP appointment, you have to ring at 8am, they offer online appointments but I'm unable to use that service. The reception staff are good.
Online appointment system can be difficult
February 11, 2025
The online appointment system is okay for me to use but it can be hard for older people. I can usually get appointments for my mum and dad but having to fill it out at a certain time isn't ideal.
The doctors are nice
December 23, 2024
When I'm not well my mom or dad book me an appointment to see the doctors. The doctors here are nice.