Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Village Surgery


Absolutely appalling

The service is absolutely appalling at this surgery. You cannot get an appointment for serious conditions or any condition really. I phone them up at 8am to be told I'm 40th in the queue, by the time you get through there are never any appointments left. If I queue outside the doctors at 7:45am by the time you get to the desk, no appointments. What are you supposed to do!