Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

GPS Healthcare - Village Surgery


Difficult to book/GPS rude

We regularly have to try and book appointments for elderly relatives and it takes an absolute age. Booking Service for the vulnerable not all acceptable. Some of the GPS are very rude and too quick to share their personal opinions rather than being professional and are very dismissive of those they supposedly serve. Family members don’t want to complain for fear of being struck off. Errors in medication as well. Staff at Tanworth Lane surgery can also be rude and dismissive.