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Original feedback for

GPS Healthcare - Tanworth Lane


Locked up like a fortress. why?

Physically went to Tanworth Lane with a letter from Grove Rd Clinic requesting dressings (Tues am) required Thursday. Locked up. No response on intercom. I phoned, got through and advised the letter was there and the dressings needed for Thurs. I was told the dressings would be with the pharmacy and was stroppily told no I didn’t need to call first. Called at the pharmacy on Fri. No knowledge! Still locked, I rang the survey intercom for 10 mins before being stroppily told they were busy and I would have to wait. I wouldn’t be there if someone had done the job properly. What are the GPs / surgeries doing?