Rude reception at medowside
After waiting between 30 minutes to an hour for someone to answer you are then greeted by extremely rude staff. It’s not all staff at GPS medowside but the majority talk to you like dirt, making you feel as if you’re a burden to them. The communication skills between the office team is absolutely diabolical to the point I was told I was booked in for an appointment by the individual who answered the door then 15 minutes after my appointment time I asked reception to double check and she said no your appointment has been cancelled and I was too busy doing something else to book you in! Absolutely shocking service. I also had another incident where the doctors would not send my prescription for insulin to the pharmacy as I hadn’t had a review (even though this had been cancelled by the surgery) they then continued to say I will have to wait 48 hours! A diabetic in need of insulin was told they would have to wait 2 days. It’s like as if they did not understand the consequences if I did not take my insulin. GPS healthcare need to have a serious review of medowside.