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  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

GPS Healthcare - Tanworth Lane



Too long waiting on the phones.

Over 2hrs between two phone calls just to get a phone appointment with a pharmacist employed by the surgery, given the wrong day to start with. I do not object to the pharmacist but I felt as though I was treated like a little kid who didn't know what my body needed. I would prefer to speak to a doctor, there seem to be a few employed by the surgery but you can never get an appointment even when you phone at 8am. Before all this Covid 19 it was difficult but now I don't bother asking for an appointment even though I'm in a lot of pain, I've given up.

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