Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Tanworth Lane


Never had an issue

I keep my expectations real and not expect an appointment available immediately and with that in mind and with patience for waiting to be connected, never had any issues in getting a timely appointment, blood test and other checkups. Very nice kind staff. They trying their best. Had video calls , phone calls with the doctors and also visited surgery for blood test. Very smooth and safe process.