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  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
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    • Stay Well Solihull
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

GPS Healthcare - Tanworth Lane



Not able to get an appointment

I have been trying to get an appointment. I phoned up and spoke to the receptionist, I explained I had a chronic sinus infection she told me she had not got any appointments. She told me to go online and use a system called patches, I tried patches, it was closed. I waited an hour then phoned back to speak to the receptionist. I explained and she tried patches for me but she couldn't get on patches either and there were no appointments so she told me to phone back next day or phone 111. I didn't want to do that as I was feeling really unwell and wanted to see my GP so I went private. I was told I had a chronic sinus infection and chest infection. The new system is not working

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