Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

GPS Healthcare - Tanworth Lane


Difficult to get appointments

I’m next of kin (son) who arranges doctors visits etc for a vulnerable adult. I live 30/40 minutes drive away. - the appointment service they offer is extremely limited and hard to access. I have had to argue to obtain an appointment time - suitable for both my mother and I - no blood pressure service available at the surgery - long wait times on telephone - call back service for appointments only rings 3 times- that’s 3 rings on the phone - so their phone cuts out before one has entered the 6 digit pass number on a mobile phone I’ve found the doctors to be very helpful both in 121 and telephone appointments. Fortunately I use a different health care practice in Warwickshire who provide a far far superior service to GPS.