Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

GPS Healthcare - Meadowside Family Health Centre


Shambolic new system

Not sure how it is even possible for the reception staff to open the door to let you in the building; and then still fail to check you in. I was left for over 35 mins, with my daughter in the waiting room, before I was seen. This was on a very hot day and the only reason the doctors came out, was because my poor daughter was having a meltdown, due to the delay for the receptionist incompetence.