Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Meadowside Family Health Centre


Access to appointments easier with Patches

The new Patches system is pretty good. I prefer using Patches than phoning, and I have been more successful getting appointments using it. My most recent experience was good and I was offered an appointment with a choice of two surgeries, but this did not include Meadowside which is my main surgery and the one that is local and most convenient to get to.