Over a week to arrange a repeat prescription
I had run out of medication and was desperately trying to contact the surgery to arrange an emergency prescription. I spent over 3 hours on the phone trying to get through, without success. The next day I attended the surgery in person. Altogether it took me over a week to get a prescription from the GP. The staff just did not seem to care, the receptionists were terrible and did not seem to understand my predicament, or show any empathy to me. I was very worried about missing my medication and the problems that can arise from doing do. In general the doctors are good when you see them but getting an appointment is extremely difficult as you have to get through the receptionists first.