Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Meadowside Family Health Centre

12345

Receptionists ask too many questions, I'd rather go private

The GP receptionists are not trained to give diagnosis so I do not understand why they want to drill me with questions before deciding if I need to see the doctor or not. I actually prefer using private GP for my physical examinations.