Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Meadowside Family Health Centre


Cannot get through

GP being good, has had my F2F appointment. Don't use very often but when I need the GP its hard to get past receptionist who ask soo many personal questions. The queue on the phone is bad and call back service is offered but you don't know when they will call you back.