Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Meadowside Family Health Centre


Hard to get appointment

Despite being on strong mental health medication I am expected to get out of bed, doped up to sit in a queue falling asleep to get an appointment and most of the time I'm told there are no appointments left and to try following day. I have a few physical health issues and on many tablet. Receptionist seen not to care or want to understand my situation.