Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Knowle


Happy with access and service

I am very happy with GPS Knowle Surgery. I have had no issues and my experience of GPS on the whole has been very good. I have been able to access appointments using the Patches system, which works well. I have also been able to book appointments and manage my elderly parents repeat prescriptions using Patches. It has made things much easier and my experience with Patches has been brilliant.