Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Knowle


Excellent continuity of care

I use the phone system to book appointments and have no problems being seen when needed. They offer a very good follow up service, they have phoned me to check how I am doing and when they say they will call, they always keep their word and call you. The staff are amazing and the doctors are the best.